As TORONTO continues to grow and prosper, so does its airport. PEARSON INTERNATIONAL is having quite the year – 9.6-million people passed through in July and August alone. Traffic has grown by 6% in each of the past two years. The airport’s record in 2015 was 41-million passengers in total.
Canada’s position in the Great Circle Route flight path, and growth in the use of larger wide-bodied planes such as the Boeing 787 and Airbus A-380 have helped boost Pearson’s standing among international airlines. Right now there are direct flights from TORONTO to nearly 70% of the economies of the world.
Pearson is Air Canada’s main hub and the second largest airport in North America serving international travellers – behind only JFK in NEW YORK. Air Canada has increased its marketing effort in the United States to encourage Americans to fly to international destinations through TORONTO, Vancouver, Montreal and Calgary.
<A Richard Serra sculpture on Pearson’s concourse>
<Air Canada jets waiting to depart on a frigid winter morning>
Are you sure? Not if people continue to be treated this way!
Toronto airport was a total zoo on the way home. Air Canada: never seen anything like it! A snaking, 90-minute “all international flights” queue to get to the check-in desk (long before security kicked in) just to drop your bag and the ground staff were beyond rude, I couldn’t believe the way they were speaking to people.
One of them accused an elderly Chinese lady travelling by herself of “being abusive” when she tried make sure she was in the right queue – it was her second attempt and she was worried she’d miss her flight. When she tried to defend herself, he just lost it and called security. They didn’t even try to find out what had happened, just shouted at her like she was a naughty child and threatened to physically remove her from the queue and take her off her flight.
When the other passengers tried to defend her we were told we’d be taken away forcibly as well. WTH! Get your shit together Pearson. It’s never acceptable to bully old people.